README FILE Revised: 02-16-1999 ====================================================================== TABLE OF CONTENTS ----------------- Contents of diskette ENSURE THE FOLLOWING BEFORE ATTEMPTING THE FIRMWARE UPGRADE Tip Upgrade Instructions for DOS Users Using TAPE.EXE (Colorado Backup for DOS) Upgrade Instructions for DOS Users Using QBACKUP.EXE (Colorado Backup II for DOS) with IDE/ATAPI Drives (Colorado 5GB, 8GB and 14GB) Upgrade Instructions for DOS Users Using QBACKUP.EXE (Colorado Backup II for DOS) with Parallel Drives (Colorado 5GBe, 8GBe, and 14GBe) and SCSI Drives (Colorado T4000, SureStore T4i, SureStore T20) Upgrade Instructions for Windows 3.x Users Upgrade Instructions for Windows NT 3.51 Users Upgrade Instructions for Windows 95/98 and Windows NT 4.0 Users Troubleshooting DOS Solution to Windows 95/98/NT Problems for Users of Colorado Backup for DOS DOS Solution to Windows 95/98/NT Problems for Users of Colorado Backup II for DOS ====================================================================== Contents of diskette: --------------------- For all HP tape drives supported, this diskette contains the following files: README.TXT -- This document HPT4DOS.EXE -- HP Firmware Upgrade Utility for DOS HPT4DOS.INI -- Configuration information for HPT4DOS.EXE HPQ_FFU.EXE -- HP Firmware Upgrade Utility for Windows 95/98 and Windows NT HPQ_FFU.INI -- Configuration information for HPQ_FFU.EXE TAPE32.DLL -- Required to use HPQ_FFU.EXE HPNTSA.DLL -- Required to use HPQ_FFU.EXE In addition, this diskette contains one of the following file sets, depending on the particular HP tape drive being upgraded: For Colorado T4000/Surestore T4i tape drives: FW110.HEX -- Firmware image DTT110.HEX -- Drive training table image HP95S.DLL -- Required to use HPQ_FFU.EXE For Colorado 5GB and 8GB (internal) tape drives: FW205.HEX -- Firmware image DTT205I.HEX -- Drive training table image HPATAPI.DLL -- Required to use HPQ_FFU.EXE HPATAPI.VXD -- Required to use HPQ_FFU.EXE ASPI4RAP.SYS -- Required to use HPT4DOS.EXE For Colorado 5GBe and 8GBe (external) tape drives: FW205.HEX -- Firmware image DTT205E.HEX -- Drive training table image HP95S.DLL -- Required to use HPQ_FFU.EXE For Colorado 14GB (internal) tape drives: FW401.HEX -- Firmware image DTT401.HEX -- Drive training table image HPATAPI.DLL -- Required to use HPQ_FFU.EXE HPATAPI.VXD -- Required to use HPQ_FFU.EXE ASPI4RAP.SYS -- Required to use HPT4DOS.EXE For Colorado 14GBe (external) tape drives: FW401.HEX -- Firmware image DTT401.HEX -- Drive training table image HP95S.DLL -- Required to use HPQ_FFU.EXE For SureStore T20 tape drives: FW301.HEX -- Firmware image DTT301.HEX -- Drive training table image HP95S.DLL -- Required to use HPQ_FFU.EXE ====================================================================== ENSURE THE FOLLOWING BEFORE ATTEMPTING THE FIRMWARE UPGRADE: 1) Close down any open applications. 2) Remove the tape cartridge from the tape drive 3) Verify that power and data cables are properly connected to the drive 4) Verify that the interface (SCSI, IDE/ATAPI or Parallel) is properly configured and is operable. This is easily done by running your backup application (Colorado Backup for DOS, Colorado Backup for Windows 95 or the backup applet in Windows NT) and determining if the backup application can communicate with the drive. 5) WARNING: Once the upgrade is running DO NOT turn the power off to your computer or to the drive until the upgrade operation is complete. Failure to comply could result in an unusable drive. ====================================================================== Tip: The simplest method to configure your system properly is by running the setup program that was included with your tape drive and let it install the proper ASPI Manager and drivers for you. In general, if Colorado Backup for DOS, Colorado Backup for Windows 95 or the backup applet on Windows NT can access your drive, then HPT4DOS.EXE or HPQ_FFU.EXE can upgrade it if needed. Newer versions of the DOS backup application no longer install some files required to run HPT4DOS.EXE. If you use Colorado Backup for DOS (TAPE.EXE) as your DOS backup application, the files should already be installed; if you use Colorado Backup II for DOS (QBACKUP.EXE), then see the section entitled "For QBACKUP.EXE Users" of the section entitled "For DOS Users". ====================================================================== HPT4DOS.EXE is a DOS program that can only be run from DOS. Do not attempt to run HPT4DOS.EXE in a DOS box on any version of Windows, as it will not run properly. ====================================================================== Upgrade Instructions for DOS Users Using TAPE.EXE (Colorado Backup for DOS): ------------------------------------------------- 1) Ensure the tape drive is connected to an interface (SCSI Host Adapter, IDE/ATAPI port or Parallel port), the ASPI Manager for the interface is loaded and is properly indicating that it found the tape drive upon boot of your computer. 2) Execute HPT4DOS.EXE; e.g. "A:", then "HPT4DOS". 3) This will perform the firmware upgrade and may take several minutes. ====================================================================== Upgrade Instructions for DOS Users Using QBACKUP.EXE (Colorado Backup II for DOS) with IDE/ATAPI Drives (Colorado 5GB, 8GB and 14GB): ---------------------------------------------------- 1) Ensure the tape drive is connected to the IDE/ATAPI port and that the software can communicate with the drive. 2) Copy all files from the upgrade diskette to a temporary directory on your hard drive. 3) Determine the I/O Address and IRQ Level of the tape drive by running QBACKUP.EXE and doing the following: a) Click the "Configure" button when the main menu appears. b) Click the button under the caption "Backup Devices" - the label of the button should be your tape drive - e.g. "HP COLORADO 5GB". c) Click the "Settings" button. d) Write down the I/O Address and IRQ Level for use later. e) Click the "Cancel" button. f) Click the "Cancel" button. g) Click the "Quit" button. 4) Add the line "DEVICE=C:\TEMPDIR\ASPI4RAP.SYS /p170 /q15 /d" to your CONFIG.SYS file, assuming that the temporary directory you used in step 2 was "TEMPDIR" on the C drive, the I/O Address from step 3d was 170 and the IRQ Level from step 3d was 15. 5) Reboot. 6) Execute HPT4DOS.EXE; e.g. "CD C:\TEMPDIR" then "HPT4DOS". 7) This will perform the firmware upgrade and may take several minutes. 8) Remove the line from the CONFIG.SYS file that was added in step 4. 9) Reboot. 10) Remove the temporary directory created in step 2. ====================================================================== Upgrade Instructions for DOS Users Using QBACKUP.EXE (Colorado Backup II for DOS) with Parallel Drives (Colorado 5GBe, 8GBe, and 14GBe) and SCSI Drives (Colorado T4000, SureStore T4i, SureStore T20): ----------------------------------------------------------- 1) Ensure the tape drive is connected to the Parallel port or the SCSI Host Adapter and that the software can communicate with the drive. 2) Execute HPT4DOS.EXE; e.g. "CD C:\TEMPDIR" then "HPT4DOS". 3) This will perform the firmware upgrade and may take several minutes. ====================================================================== Upgrade Instructions for Windows 3.x Users ------------------------------------------ Boot to DOS and follow the instructions listed in the "For DOS Users" above. ====================================================================== Upgrade Instructions for Windows NT 3.51 Users ---------------------------------------------- 1) Click on File/Run and type A:\HPQ_FFU.EXE. (Assuming the floppy disk is in your A: floppy drive) 2) This will perform the firmware upgrade and may take several minutes. ====================================================================== Upgrade Instructions for Windows 95/98 and Windows NT 4.0 Users --------------------------------------------------------------- 1) From the Start menu choose run and type A:\HPQ_FFU.EXE. (Assuming the floppy disk is in your A: floppy drive) 2) This will perform the firmware upgrade and may take several minutes. ====================================================================== Troubleshooting --------------- General: If you are having problems running the firmware upgrade utility in Windows 95/98 or Windows NT, load the appropriate ASPI manager in your CONFIG.SYS file and attempt the firmware upgrade in DOS. For Windows 95/98 users, see "The DOS solution to Windows 95/98/NT problems" later in this document. For Windows NT users, you'll first have to obtain a version of DOS and then try "The DOS solution to Windows 95/98/NT problems". For Windows 95/98 and Windows NT Users: The driver for the Adaptec AHA-2920 SCSI host adapter will not allow the upgrade to complete in Windows 95/98 and Windows NT. Currently, we do not know of a driver update for this problem. The solution is to load the appropriate ASPI manager, MCAM18XX.SYS, in your CONFIG.SYS file and attempt the firmware upgrade in DOS. Please refer to the documentation that accompanied your AHA-2920 SCSI host adapter for information on installing the DOS ASPI manager. For Windows 95/98 Users: We have identified an issue with a version of the Adaptec 1510 driver (SPARROW.MPD) which can cause the firmware update to hang when it is run from Windows 95/98. If your upgrade hangs and you are using an Adaptec 1510 host adapter, you should do the following: 1) Contact Adaptec to obtain the Updated Windows 95/98 drivers for the Adaptec 1510 host adapter. (WIN95MPD.EXE): a) Adaptec's web site (www.adaptec.com) b) Adaptec's BBS (408-945-7727, 8-N-1, up to 28,800 bps). c) Compuserve (Go Adaptec) 2) Execute WIN95MPD to extract the SPARROW.MPD file. 3) Copy the new SPARROW.MPD file to the SYSTEM\IOSUBSYS subdirectory of your Windows 95/98 directory (typically this is \WIN95\SYSTEM\IOSUBSYS) 4) Reboot your system. 5) Run the upgrade utility again. We have also identified an issue with a version of a Windows 95 driver for IDE/ATAPI drives. The best solution is to load the appropriate host adapter driver in your CONFIG.SYS file and attempt the firmware upgrade in DOS. See "The DOS solution to Windows 95/98/NT problems" later in this document. It is possible that running the file REMIDEUP.EXE, available from Microsoft at ftp://ftp.microsoft.com/softlib/mslfiles/, will also solve this problem and allow you to run HPQ_FFU.EXE in Windows 95 properly, but we don't know of all the possible effects running REMIDEUP.EXE might have. If you run REMIDEUP.EXE, reboot your system after running REMIDEUP.EXE and before attempting the upgrade application. ====================================================================== NOTE: There are two versions of Colorado Backup for DOS. The first is known simply as Colorado Backup for DOS, the second is known as Colorado Backup II for DOS. See the appropriate section for your version. DOS Solution to Windows 95/98/NT Problems for Users of Colorado Backup for DOS: ----------------------------------------- 1) Ensure that all files for the upgrade are in a temporary directory on your hard drive. 2) Create a Colorado Backup for DOS install directory. a) If an installation CD came with your tape drive, run the setup program from the CD and choose "Create Diskettes" from the main menu. When the "Create Installation Diskettes" dialog box appears, choose "Colorado Backup for DOS" and click the OK button. When the next dialog box appears, choose the "Colorado 8GB, Colorado 5GB, T4000s" option and click the OK button. Continue the process as instructed. If you received disks with your tape drive, insert the disk for Colorado Backup for DOS into the floppy drive. b) Copy all files from the diskette in the floppy drive, which now contains the installation files for Colorado Backup for DOS, to a temporary directory on your hard drive. 3) Boot to DOS. Method 1: If your system searches the floppy drive during the boot process, then you can use the following method to create a boot floppy. This method is preferred since no system files will be modified on your hard drive. a) Insert a new diskette into the floppy drive and format it with the /S option; e.g. "FORMAT A: /S". b) Reboot with the newly formatted diskette in the floppy drive. This will cause DOS to boot, rather than Windows 95/98. Method 2: If your system does not search the floppy drives during the boot sequence, then you can use the following method. This will modify your CONFIG.SYS file, which you can later change back to the original. a) Boot to DOS via pressing the F8 key directly after the message "Starting Windows 95" appears and choosing the "Command prompt only" option. 4) Install Colorado Backup for DOS. a) Change to the temporary install directory created in step 2b above, and run INSTALL.EXE. Follow the instructions for installing the software. You may want to choose a temporary directory name in the "Install Software in Directory:" box in the "Install Destination" dialog box. This directory will be created if it doesn't exist. Make sure you use the drive you booted from in the "Boot Drive Selection" dialog box. The install program will modify the CONFIG.SYS only on the drive indicated. 5) Upgrade your tape drive using HPT4DOS.EXE, now located in the temporary directory created in step 1. 6) If the upgrade succeeded, clean up the temporary directories and possibly the CONFIG.SYS file. a) Clean up the temporary directories created in steps 1, 2b, and 4. You can used the command "DELTREE" for this. b) If you chose the second method of booting to DOS outlined in step 3, then in the root directory of your hard drive look for a file named "CONFIG" with an extension that begins with "B". Generally, it will be named "CONFIG.B00". If you have more than one file that matches this convention, choose the newest file (the "DIR" command displays file dates). This file is the original version of your CONFIG.SYS file before installing Colorado Backup for DOS. If you compare this file with the CONFIG.SYS file, using the "FC" command, e.g. "FC CONFIG.B00 CONFIG.SYS", you should notice that the only difference is a line that begins with "DEVICE=". If this is true, then copy this file to CONFIG.SYS; e.g. "COPY CONFIG.B00 CONFIG.SYS". This will return your CONFIG.SYS file to its original condition. ====================================================================== DOS Solution to Windows 95/98/NT Problems for Users of Colorado Backup II for DOS: ----------------------------------------- NOTE: The following steps instruct you to install Colorado Backup II for DOS. While this may not be necessary for some, it is quite useful since it allows you to verify that the tape drive is connected properly. For IDE/ATAPI drives (Colorado 5GB, 8GB, and 14GB): Installing Colorado Backup II for DOS is very useful if you do not know the IRQ Level and the I/O Address for your IDE/ATAPI port. For Parallel drives (Colorado 5GBe, 8GBe, and 14GBe): Installing Colorado Backup II for DOS will install the driver needed by HPT4DOS.EXE. For SCSI drives (Colorado T4000s, Surestore T4i, SureStore T20): Be sure that the DOS ASPI Manager for your SCSI host adapter is loaded via the CONFIG.SYS file - refer to the documentation that accompanied your SCSI host adapter for instructions. Installing Colorado Backup II for DOS allows you to verify that the tape drive is connected properly. 1) Ensure that all files for the upgrade are in a temporary directory on your hard drive. 2) Create a Colorado Backup II for DOS install directory. a) Run the setup program from the installation CD that came with your tape drive and choose "Create Diskettes" from the main menu. When the "Create Installation Diskettes" dialog box appears, choose "Colorado Backup II for DOS" and click the OK button. Continue the process as instructed. b) Copy all files from the diskette in the floppy drive, which now contains the installation files for Colorado Backup II for DOS, to a temporary directory on your hard drive. 3) Boot to DOS. a) From the Start menu choose "Shut Down" and, for Windows 95, "Restart the computer?", for Windows 98, "Restart". During the boot process press the F8 key directly after the message "Starting Windows 95" or "Starting Windows 98" and before the blue startup screen appears. Note that some systems do not display the starting message. Choose the "Command prompt only" option. If you miss pressing the F8 key, you can simply choose the Start menu, Shut Down item and choose the option that restarts in MS-DOS mode. 4) Install Colorado Backup II for DOS. a) Change to the temporary install directory created in step 2b above, and run SETUP.EXE. Follow the instructions for installing the software. You may want to choose a temporary directory name in the "Install To:" box in the "Install to...." dialog box. This directory will be created if it doesn't exist. If the installation suggests rebooting your system, do so. During the boot process be sure to press the F8 key directly after the message "Starting Windows 95" or "Starting Windows 98" appears and before the blue startup screen appears, and choose the "Command prompt only" option. Remember that some systems do not display the starting message. Again, if you miss pressing the F8 key, you can simply choose the Start menu, Shut Down item and choose the option that restarts in MS-DOS mode. 5) Configure your system and upgrade your drive. See the section entitled "For QBACKUP.EXE Users" in the section entitled "For DOS Users". 6) After the upgrade completes, clean up the temporary directories and possibly the CONFIG.SYS and AUTOEXEC.BAT files. a) Clean up the temporary directories created in steps 1, 2b, and 4. You can use the command "DELTREE" for this. b) Clean up your CONFIG.SYS file. In the root directory of your hard drive look for the files named "CONFIG.BAK" and "CONFIG.QB". These files are the original and intermediate versions of your CONFIG.SYS file before installing Colorado Backup II for DOS. The SETUP.EXE application for Colorado Backup II for DOS may modify your CONFIG.SYS and store the original in CONFIG.BAK. Running QBACKUP.EXE may further modify your CONFIG.SYS and store the previous version in CONFIG.QB. If you compare the CONFIG.BAK file with the CONFIG.QB file, using the "FC" command, i.e. "FC CONFIG.BAK CONFIG.QB", you should notice that the only difference is possibly an added line such as "DEVICE=C:\HPCBD\EPATTDW.EXE". Comparing CONFIG.QB to CONFIG.SYS, i.e. "FC CONFIG.QB CONFIG.SYS" may show lines that begin with "FILES=" and "BUFFERS=" are either different or added. Leaving the "FILES" and "BUFFERS" lines of CONFIG.SYS in this state is probably harmless, but you should remove the "DEVICE=" difference, if it exists. You can return your CONFIG.SYS to its original condition by copying CONFIG.BAK to CONFIG.SYS; i.e. "COPY CONFIG.BAK CONFIG.SYS". c) Clean up your AUTOEXEC.BAT file. In the root directory of your hard drive, look for the file named "AUTOEXEC.QB". This file is the original version of your AUTOEXEC.BAT file before installing Colorado Backup II for DOS. Comparing the AUTOEXEC.QB and AUTOEXEC.BAT files using the "FC" command, i.e. "FC AUTOEXEC.QB AUTOEXEC.BAT", you should notice that the only differences are lines similar to "SET QBACKUP=C:\HPCBD", "PATH=C:\HPCBD;%PATH%" and possibly "C:\HPCBD\QSCHED.COM". While the lines "SET QBACKUP=C:\HPCBD" and "PATH=C:\HPCBD;%PATH%" are harmless, you should remove the "C:\HPCBD\QSCHED.COM" line. You can return your AUTOEXEC.BAT to its original condition by copying AUTOEXEC.QB to AUTOEXEC.BAT; i.e. "COPY AUTOEXEC.QB AUTOEXEC.BAT".